FAQs
WHAT SIZE SHOULD I ORDER?
Each product has a full description, as well as the model's measurement with his/her full body sizes and jacket/pants, fit information. You can also access in each product page the size and product measurements chart in centimeters and inches. Being Frenchs we originally work in centimeters so if you have any doubt don't hesitate to contact us for fit or style advice at info@angrylane.com
HOW SHOULD I CARE FOR MY LEATHER JACKET?
Cleaning by a leather specialist is highly recommended. If your leather jacket gets wet, hang it on a hanger to dry at room temperature, not close to a heat source. If you are not using your leather jacket for an extended period of time, store it in the supplied Angry Lane Dust Bag using a proper wide hanger with a correct size (42cm width for men's jacket / 38cm width for ladies' jacket). You can check this very good article from www.artofmanliness.com "How To Care for Leather"
I'VE MADE A MISTAKE, CAN I CHANGE MY ORDER?
Yes and No. Figure out what you really want before purchasing. If you want to change to another style or upgrade you have 24 hours after purchase to do so. Please contact our customer care as soon as possible at info@angrylane.com
CAN I CANCEL AN ORDER?
Yes and No. If you wish to cancel your order please contact by email to: info@angrylane.com. If your order has already shipped you can request a Return for the products you do not wish to keep once you receive your order.
DO YOU DO DISCOUNTS?
No. Only samples are being sold at lower price.
WHAT IF I AM NOT HAPPY WITH MY PRODUCT?
Not possible. It never happened. BUT, if that is the case; we will do whatever we can to make sure you're happy.
WHAT PAYMENT DO YOU ACCEPT?
We accept American Express, Visa, MasterCard, Apple Pay and PayPal.
HOW WILL THE CHARGE APPEAR ON MY CREDIT CARD STATEMENT?
The order will appear on your credit card under the name “PUREPRODUCT”.
HOW DO I TRACK MY ORDER?
Customers will be emailed tracking details once their order has been completed. You can track your order on our page Track Your Order.
DO YOU DO SPONSORSHIPS FOR PROMO?
No.
DO YOU DO ALL YOUR DESIGNS?
Yes, we design all our products in our workshop/showroom space, where we also build custom motorcycles. We make the products for us first. We wear them and test them. When we are fully satisfied with them, then we decide to produce them. We will never make a product because "there is a market". We are not here to fulfill other people's need: we do what we want and the way we want.
ARE OUR PRODUCTS EXPENSIVE?
Yes and No. Our products are not inexpensive, but they won't last only a few months. We don't compromise on quality, we choose the best materials available, and we go directly to the end-user. The quality of our leather jackets is similar or better than some of the top high-end Italian and French brands. We are just 3 to 4 times less expensive.
WHY MANY OF YOUR PRODUCTS ARE ON PRE-ORDER?
Many of our products are made with hard-to-get type of materials and leathers, and are not "cheap" (we hate that word). By selling the products on a pre-order basis, we produce just what we sell and products quantity stay limited. You hate to wait but you have to admit that you love to hate waiting.
WHY DO YOU FOCUS MORE ON LEATHER JACKETS?
We just love leather jackets. If you buy a quality leather jacket, and if you properly take care of it, you might be able to keep it your entire life. Maybe you will even give it to your kid. Leather jackets are also the ultimate staple: everything in fashion has a life cycle but leathers will never fade away. Everybody has one and everybody wants one. Also for us making leather jackets was a natural extension of creating one of a kind motorcycles.
YOU ARE FRENCH BUT WHY ARE YOU LOCATED IN HONG KONG?
Our previous endeavors bring us to this part of the world: Guillaume worked for windsurfing company Neilpryde, Billabong Asia Pacific and MotoGP racing suits Arlen Ness. Ben worked as creative mind for numerous companies, but also did interior design, graphic arts, and products design.
HOW DID YOU START?
We started to modify our bikes and naturally build our first custom motorcycles. We are right in the middle between the US and Europe, 3 hours away from Southeast dream waves, beaches and some of the bests snowy slopes. French is our nationality, our roots are in France, but we are citizens of the world. And who knows, we might move to New York, Bilbao or Tokyo one day.
We love to share our story and learn from others too. A leather jacket is the best investment you will ever make. We don't compromise so why should you?
